Privacy Policy
Privacy Policy
Privacy Policy for Pandakola
Effective Date: 9/23/2025
At Pandakola, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with our services.
By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect both personal and non-personal information when you use our website. The types of information we may collect include:
personal information
Name: To process orders and provide customer support.
Email Address: For order confirmation, customer support, and marketing communications (if subscribed).
Phone Number: For shipping and customer service purposes.
Billing and Shipping Address: To process and ship your orders.
Non-personal information
Device Information: Information about the device you use to access our website, such as the type of device, browser, and operating system.
IP Address: Your IP address to help diagnose problems with our server or to manage the website’s traffic.
Browsing Behavior: Data about how you navigate and interact with our website, including the pages you visit, the time spent on each page, and the links you click.
Cookies: Small data files stored on your device to improve user experience, track website usage, and remember your preferences.
2. How We Use Your Information
We use the information we collect to provide, improve, and personalize our services, including:
Processing and fulfilling orders.
Communicating with you about your orders, promotions, and updates.
Personalizing your shopping experience.
Analyzing website usage to improve content and functionality.
Marketing purposes (with your consent, where applicable).
3. Data Security
We take the security of your personal information seriously and implement robust security measures to safeguard it from unauthorized access, alteration, or disclosure. To protect sensitive data, including payment information, we use encryption protocols during transmission.
4. Cookies
We use cookies to enhance your experience on our website. Cookies are small files placed on your device to help us remember your preferences, improve site functionality, and personalize content. You can control cookie settings through your browser preferences.
5. Third-Party Services
We may use third-party services, such as payment processors and shipping companies, to assist in providing our services. These third parties may collect your information to process transactions or deliver products, but they are obligated to keep your data secure and use it only for the intended purpose.
6. Contact Us
If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at:
Pandakola
Email: info@pandakoala.fr
Phone: +33 1 23 45 67 89
Address: 12 Rue de la Republique, 75001 Paris, France
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