Pandakoala

FAQS

FAQS

We offer a wide range of high-quality luggage and travel bags, including hard-shell suitcases, soft-shell suitcases, travel duffle bags, backpacks, and more. Our products come in various sizes, colors, and styles to suit every traveler’s needs. Browse through our collections to find the perfect travel companion!

Placing an order is simple! Follow these steps:

Browse our website and add the products you wish to purchase to your cart.

Once you're ready, go to your cart and click "Proceed to Checkout."

Fill in your billing and shipping details, select your preferred payment method, and complete your order.

You will receive an email confirmation with your order details once your payment is processed.

Yes! We offer international shipping to most countries. Shipping charges and delivery times vary depending on your location and the items you order. You will be able to view the shipping options and costs at checkout before completing your purchase.

Once an order has been confirmed and payment is processed, we begin preparing it for shipping. If you wish to change or cancel your order, please contact us as soon as possible. While we will do our best to accommodate changes, we cannot guarantee modifications once the order has been processed.

We want you to be completely satisfied with your purchase. If you're not happy with your product, we offer returns and exchanges within [Insert Time Frame, e.g., 30 days] from the date of receipt. The item must be unused, in its original packaging, and in resellable condition. For full details, please refer to our Return and Refund Policy page.

Once your order has been shipped, you will receive an email with tracking information so you can follow your package’s journey. You can also log into your account on our website to view the status of your order.

Freeship Worldwide

Over order $100

Buyer Protection

Safe and protect

30 days money back

You can back money

Promotion Gift Code

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